---
title: Freshdesk
sidebarTitle: Freshdesk
---

import Overview from "/snippets/overview.mdx"
import PreBuiltTooling from "/snippets/generated/freshdesk/PreBuiltTooling.mdx"
import PreBuiltUseCases from "/snippets/generated/freshdesk/PreBuiltUseCases.mdx"

<Overview />
<PreBuiltTooling />
<PreBuiltUseCases />

## Access requirements
| Pre-Requisites | Status | Comment|
| - | - | - |
| Paid dev account | ❓ |  |
| Paid test account | ❓ |  |
| Partnership | ❓ | |
| App review | ❓ |  |
| Security audit | ❓ | |


## Setup guide

_No setup guide yet._

<Tip>Need help getting started? Get help in the [community](https://nango.dev/slack).</Tip>

<Note>Contribute improvements to the setup guide by [editing this page](https://github.com/nangohq/nango/tree/master/docs/integrations/all/freshdesk.mdx)</Note>


## Useful links

-   [Where can I find my API key?](https://support.freshdesk.com/en/support/solutions/articles/215517-how-to-find-your-api-key)
-   [Freshservice API Docs](https://developers.freshdesk.com/api/#introduction)

<Note>Contribute useful links by [editing this page](https://github.com/nangohq/nango/tree/master/docs/integrations/all/freshdesk.mdx)</Note>

## Connection configuration in Nango

- Freshdesk requires a user specific subdomain for the API requests.

## API gotchas

- For Basic Auth, Freshdesk uses API key as a username and dummy characters as a password.
- API calls are directed to your subdomain of Freshdesk.

<Note>Contribute API gotchas by [editing this page](https://github.com/nangohq/nango/tree/master/docs/integrations/all/freshdesk.mdx)</Note>

<Card title="Connect to freshdesk" icon="link" href="/integrations/all/freshdesk/connect" horizontal>
  Guide to connect to Freshdesk using Nango Connect.
</Card>
